Privacy
and Security
- American RV Company has
created the following Privacy and Security Policy to let you know what
information we collect, why we collect it, and to whom it may be disclosed.
- This Privacy and Security
Policy applies to http://www.americanrvcompany.com/
- This Privacy and Security
Policy also addresses our data security practices and the options you have to
access and control personally identifiable and non-personally identifiable
information.
- Our Terms and Conditions
govern this Privacy and Security Policy.
- To the extent there is a
conflict between the terms of this Privacy and Security Policy and the Terms
and Conditions, the Terms and Conditions shall govern.
- We may periodically make
changes to this Privacy and Security Policy.
- It is your responsibility to
review this Privacy and Security Policy frequently and remain informed about
any changes to it, so we encourage you to visit this page often.
- This Privacy and Security
Policy supersedes any and all previous versions.
Entering the Sites constitutes your
acceptance and agreement to all terms contained in this Privacy and Security
Policy. If you do not agree with the terms set forth in this Privacy and
Security Policy, please do not enter the Sites.
INFORMATION WE COLLECT
Personally Identifiable Information
- The term
“personally identifiable information” means information that you voluntarily
provide to us and which personally identifies you, such as your name, phone
number, physical address, and any other data or information that would allow
someone to personally identify you.
- To make a
purchase, we require you to supply us with personally identifiable information.
If you supply us with personally identifiable information, you may later
access, update, and modify any inaccuracies.
- Please note, we
generally keep a copy of the previous personally identifiable information for
our records. If you would like to review or change your personally identifiable
information, you may do so at any time by accessing your account through the My
Account link located at the top of each page.
- You may also
choose not to provide personally identifiable information at the point of
collection; however, you will not be able to purchase products.
- In some areas of
the Sites, you may have the ability to post or publish personally identifiable
information. You should take care and avoid posting or publishing personally
identifiable information.
Non-Personally Identifiable Information
- The term
“non-personally identifiable information” means information that you
voluntarily provide to us or which we collect electronically, but which does
not personally identify you.
- To register for
an account, we require you to supply us with your email address. Your email
address does not personally identify you, but is a means for us to contact you.
You may later access, update and modify any inaccuracies by accessing your
account through the My Account link located at the top of each page.
- Please note, we
generally keep a copy of your previous email address(es) for our records.
- You may also
choose not to provide us with your email address; however, you will not be able
to create an account or purchase products.
- Whenever you
visit the Sites, non-personally identifiable information, such as navigational
and click stream data, is automatically collected.
- As you browse, we
may install cookies (tiny text files stored on your computer, which record your
preferences) in your browser. Cookies cannot harm your computer and they do not
contain any personally identifiable information. You must accept cookies to
shop through the Sites.
- You can erase or
block cookies from your computer if you want to (your help screen or manual
should tell you how to do this), but the Sites may not work correctly or at all
if you set your browser not to accept cookies.
WHY WE COLLECT INFORMATION
Personally Identifiable Information
- We collect
personally identifiable information in order to supply you with the products or
services you request, process payment, perform internal analytics, communicate
with you and comply with any legal requirements.
Non-Personally Identifiable Information
- We collect
non-personally identifiable information in order to operate, develop and
improve the Sites, their functionality and our products, services and
performance.
- We collect
non-personally identifiable information in order to provide you with personalized
recommendations for products advertised on or sold through the Sites.
- Non-personally
identifiable information is collected in the aggregate to, among other things,
determine the total number of users of the Sites, prepare utilization reports,
diagnose and correct compatibility problems or other problems with the Sites
and perform statistical analyses to enable us to build a higher quality, more
useful online service.
- We also collect
non-personally identifiable information to perform statistical analyses of user
behavior and characteristics in order to measure interest in and use of the
various aspects of the Sites. By supplementing our records, this information
helps us learn things like user preferences, popular search categories,
click-through rates, what kinds of offers users like to see and in general, how
to improve the functionality and relevancy of the Sites.
DISCLOSURE OF INFORMATION
Personally Identifiable Information
- We do not sell or rent personally identifiable information to
third parties.
- We may disclose
personally identifiable information to our staff and to third parties involved
in the completion of your transaction, the delivery of your order, and
analytics to support your use of the Sites.
- We may disclose
personally identifiable information to trusted third parties whom we engage to
process your personally identifiable information for us.
- We may disclose
personally identifiable information if necessary to protect our legal rights,
if the information relates to actual or threatened harmful conduct, or we have
good faith belief that such action is necessary to (1) conform to the
requirements of law or comply with governmental orders, court orders, or legal
process served on us or (2) to protect and defend our property or other rights,
the users of the Sites or the public.
- We may disclose
personally identifiable information with other companies and organizations for
fraud and credit risk purposes.
- We may disclose
personally identifiable information to a financial institution and others for
the purpose of jointly offering an Overstock.com credit card or Overstock.com
credit offer.
- We will use
commercially reasonable efforts to make you aware of the disclosure of your personally
identifiable information contrary to the terms set forth in this Privacy and
Security Policy – if, for example, we discover a security breach.
Non-Personally Identifiable Information
- We do not sell or
rent non-personally identifiable information to third parties.
- We may disclose
non-personally identifiable information to our staff and to third parties
involved in the completion of your transaction, the delivery of your order, and
the analysis and support of your use of the Sites.
- We may disclose
non-personally identifiable information to trusted third parties whom we have
engaged to process non-personally identifiable information for us.
- We may disclose
non-personally identifiable information, if necessary, to protect our legal rights,
if the information relates to actual or threatened harmful conduct, or we have
good faith belief that such action is necessary to (1) conform to the
requirements of law or comply with governmental orders, court orders, or legal
process served on us, or (2) to protect and defend our property or other
rights, the users of the Sites, or the public.
- We may disclose
non-personally identifiable information to our affiliates and third parties in
order to provide you with personalized recommendations for products advertised
on or sold through the Sites.
PROTECTION OF INFORMATION WE COLLECT
- We offer secure
web pages to collect certain kinds of user information and we store certain
kinds of data in encrypted form.
- We follow
reasonable technical and management practices to help protect the
confidentiality, security and integrity of data stored on our system.
- While no computer
system is completely secure, we believe the measures implemented by our Sites
reduce the likelihood of security problems to a level appropriate to the type
of data involved.
- Our servers use
Secure Sockets Layer (SSL) and encryption technology that works with Netscape
Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser,
with the objective that only we can read a customer's personally identifiable
information.
- We employ
physical, electronic and procedural safeguards in connection with the
collection, storage and disclosure of any personally identifiable information.
LENGTH OF TIME WE KEEP INFORMATION
- We generally keep
user data on our server or in our archives for as long as we reasonably need it
(for instance, for taxation or insurance purposes, or in case orders may give
rise to claims).
- We may alter this
practice according to changing requirements. For example, we may delete some
data, if needed, to free up storage space. We may keep other data for longer
periods if the law requires it.
- In addition,
information posted in a public forum could stay in the public domain
indefinitely.
THIRD PARTY WEBSITES
- The Sites may
contain links to third party websites.
- We are not
responsible for the privacy practices or the content of such websites even if
you access those using links from our Sites.
- Your use of these
third party websites is entirely at your own risk and we recommend that you
check the privacy and security policy of each website you visit.
- Clicking on a
third party link will essentially take you to a third party’s website.
- We make no
representation or warranty as to the effectiveness, quality, legitimacy or data
protections of any third party website.
EMAIL COMMUNICATIONS
- From time to
time, we may send non-commercial electronic mail messages to your email
account.
- In addition, we
regularly send email order confirmations and email order updates to you after
you have submitted an order.
- In order to
receive exclusive marketing emails, discounts, coupons and promotions sent
directly to your email account click here.
IF YOU HAVE A PRIVACY QUESTION
- If you have a
privacy question about the Sites, or about the Privacy and Security Policy,
please click here to
contact us.
Or write to us
at:
American RV Company.
Attn: Customer
Service
135 N. Aspan #5 Azusa, CA 91702
We will
investigate your question, respond to your inquiry and attempt to resolve any
concern regarding your privacy question.
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